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April 2018 Member Spotlight: Point North Networks, Inc.

Nicole Bengtson
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Business Ideas, Editorials, Member Spotlight

Modesty, professionalism, relationships and transcending. These are the founding principles of Point North Networks, Inc.  Brian Emerson, founder and president of Point North Networks, Inc., has a background in computers and networking dating back to high school. Emerson worked for IT consulting firms and contracted with numerous businesses including BestBuy.com and Carlson Companies. This experience sparked Emerson’s interest to start his own IT firm. Emerson states, “I really enjoy new challenges and helping other businesses overcome their technology challenges.” With that drive and helpful nature, Point North Networks, Inc. was created.
In 2005, Emerson started Point North Networks, Inc., a data hosting company for websites, emails and business apps. Point North is a full-service IT company specializing in cloud hosting, server colocation, and managed IT services. Emerson explains, “In addition to having a friendly and knowledgeable tech support staff to help our clients on-site, we have been able to develop a wide range of services. We provide our own cloud hosting out of our Minneapolis data center as well as our own VoIP phone service. We do web design and maintenance, and provide IT cyber-security features, making us a true full-service IT company.”
The business started to take off due to their superb Google ranking. Point North Networks prides itself in exceeding customer expectations by providing their customers with superior IT services and support. Emerson proclaims, “Our overall success is composed of the small, daily victories that we have by helping our customers solve an issue. Over 10 years those can add up!”
Emerson and his staff have been active in the River Heights Chamber where they regularly attend and participate in networking and educational events.
Highlights include:
  • Member of the Business Owners Roundtable
  • Hosted a booth at the 2017 Small Business Trade Show
  • Presented on Cyber Security at the November 2017 Power Lunch
  • Point North staffer, Brian Martell, serves as a River Heights Chamber Ambassador
Emerson is proud to be in the River Heights Chamber and he is also proud of the success of his business. Emerson said, “I want Point North Networks, Inc. to become known as the most trusted IT services company in the Twin Cities that attracts and retains superior clients that hold themselves to the same high standards that we hold ourselves to.”Emerson makes sure to never forget those standards and has an interview hung in his office as a reminder. Emerson shared, “The Pioneer Press did an interview in 2016 with a 75-year-old business owner who was discussing his longevity in the business of being a blacksmith in the ornamental iron trades. He had a line that really resonated with me. He said, ‘give your customer a little more than they expect. You never have to look over your shoulder. Figuring out how to whittle them for 15 cents – That’ll bite ya.’ “
Watch Point North Networks, Inc. Member Spotlight video
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